Store Policy

CANDLE & DIFFUSER Care

  • Trim wick to 5mm before lighting.

  • Keep candle free of any foreign materials including matches & wick trimmings.

  • Only burn the candle on a level, fire resistant surface.

  • Do not burn candle for more than 4-5hrs at a time.

  • Burn candle within sight.

  • Keep away from drafts & vibrations.

  • Keep out of reach of children & pets.

  • Never burn candle on or near objects that can catch fire.

  • Discontinue burning when there is 2cm of wax remaining.

DIFFUSER CARE

  • Remove the stopper, place reeds in the bottle.  

  • Place bottle on a level surface & away from direct heat.

  • Allow reeds to absorb the oil then rotate when first using the diffuser to allow the oil to  become totally absorbed in the reeds.

  • Periodically flip reeds to optimise the fragrance dispersal.

  • For a more subtle fragrance, use fewer reeds.

  • Do not use near flames or heat. 

  • Do not put the reeds on a fragile or varnished surface once they have been diffused in fragrance. 

  • Keep away from children & pets.

  • Wipe up any spills immediately. 

  • May cause skin sensitivity. (If on skin wash with soap & water, seek medical advice/attention if irritation continues.)

  • Do not use this product for anything other than its intended function.

Privacy & Safety

The Jarvis Lane Stores checkout process is secured by HTTPS / TLS encryption and it is safe for customers to purchase from our site. 

TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.

Additionally, Jarvis Lane Stores only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).

 

We do not disclose any of your personal information including phone numbers, emails or addresses to any third parties. 


Wholesale Inquiries

If you are interested in stocking our products wholesale, please contact us to discuss or send us an email at info@jarvislane.com

Let us know the name of your store and location please.  We look forward to hearing from you.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments / Bank Transfer

- AFTERPAY

 

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